Privacy agreement

15/04/2025

GigaGlory ("us") attaches great importance to the privacy of our online visitors and users and will therefore protect your personal information by complying with applicable laws and implementing industry-accepted security standards. Our products and services are provided by Jinneng Information Technology Co., Ltd., registered at RM 605,6/F FA YUEN COMMBLDG75-77 FA YUEN ST MONGKOKKL

This Privacy Policy (hereinafter referred to as the "Policy") sets out the basis for us to collect, use, disclose or otherwise process your personal data, and helps you understand the measures we take to obtain, use, manage and protect your personal information. However, this policy does not apply to the practices of companies that we do not own or control, nor to the practices of personnel that we do not employ or manage.

Before using our services, please be sure to read and understand the contents of this policy carefully. By registering or using our services, you explicitly acknowledge that you have read, understood and accepted the following terms. If you do not agree to any terms, you can immediately stop using our services. Some key terms involving your personal information rights are shown in bold. Your use of such services indicates that you accept these terms.

For more information, you can view the corresponding terms through the following index:

Definition
Why do we collect and process your information?
Types and sources of information we collect
How do we store your information?
How do we protect your information?
How we use your information
How we use cookies and related technologies
How we share, transfer and disclose your personal information
How to manage your personal information
Juvenile protection
Our global business
Revised
Scope
Contact us

1. Definition

The term "personal information" referred to in the following text refers to any information that can individually identify you ("personally identifiable information"), or information that can be indirectly associated with you through association with personally identifiable information. We also process anonymous data (whether aggregated or not) to analyze and generate Statistical Data related to the habits, usage patterns, and demographics of the client base or individuals. Such anonymous data cannot identify the users associated with it. We may share anonymous data with third parties (whether aggregated or not).

2. Why we collect and process your personal information

We generally do not collect your personal information unless: (1) you provide it to us directly and voluntarily, (2) through a third party who has been duly authorized by you to disclose your personal data to us, or (3) the collection and use of personal information without consent is permitted or required by applicable law.

On a legal, reasonable, and necessary basis, we will collect the information you provide when using our services for the following non-exhaustive scenarios:

2.1 Respond to, process, and handle applications, inquiries, requests, complaints, or feedback.

2.2 Verify your identity;

2.3 Manage your relationship with us;

2.4 Process your payment transactions;

2.5 Fulfill our obligations in the process of providing the goods/services you request or related to them;

2.6 comply with any applicable laws, regulations, codes of conduct, guidelines or rules, or assist any government and/or regulatory authorities in enforcement and investigations;

2.7 Any other purpose for which you provide the information;

2.8 It is necessary to provide full-featured services and deliver related content and services in order to perform services to you.

2.9 Any other incidental commercial purposes related to or related to the above content.

We will seek your consent (except as permitted or authorized by law) before collecting any additional personal information and before using your personal information for purposes not notified to you.

3. Types and sources of information we collect

Depending on the nature of your interaction with us, we may collect different types of personal data about you:

3.1 When you register for a GigaGlory account, we will obtain your nickname, birthday, mobile phone number/email to help you complete the registration, protect the security of your GigaGlory account, and provide you with continuous and stable services. You can also choose to provide gender, region, avatar and other information as needed.

3.2 GigaGlory supports the use of third-party accounts (Google, etc.) to log in. If you choose to allow it, we will obtain relevant information (such as avatar, nickname, OpenID, etc.) under your authorized third-party account and bind it to your GigaGlory account to achieve fast login and ensure the security of your account. If you refuse to grant such permissions, you can continue to use the GigaGlory application in guest mode, but you will not be able to log in to GigaGlory.

3.3 When you use the basic functions or services of GigaGlory, in order to ensure the availability of our services, maintain the normal operation of our services, and ensure the security of your account, we will obtain your device model, operating system, device settings, unique Device ID (such as AndroidID), MAC address, login IP address, software version number that provides GigaGlory services, application list, device location (such as WLAN access point, network quality data, base station and other sensor information), device environment, operation log, and service log (when you visit or use our website or client-provided products or services, we will automatically obtain your detailed usage records and save them as service logs, such as search and viewing records on GigaGlory, service failures Information, referral URL, telecom operator, language, etc.

3.4 When you purchase goods from GigaGlory, we will obtain and store your transaction data, such as purchase history, items, game names, payment methods, transaction history, etc. However, we will not retain your credit card or any third-party payment service related data (such as third-party login information), and will not store any credit card or third-party payment service related data at any time.

3.5 When you use GigaGlory to record game time, you can authorize us to invoke the application usage access permission, and we will obtain the time you use the game application to provide you with time display services and customized recommendations.

3.6 When you use the GigaGlory search function, we will obtain your search history, search keywords, browsing history and visit time to show you your search history and provide you with more targeted customized recommendations.

3.7 When you use the GigaGlory collection function, we will obtain your collection content, records, and time so that you can manage your preferences and enjoy a better access experience. You can delete the content you have collected at any time.

3.8 When you use the GigaGlory appointment function, we will obtain your appointment content, appointment records, and appointment time. You can delete the content you have reserved at any time.

3.9 When you use the GigaGlory Moments feature, we will request authorization for album permissions based on the features you use (such as uploading videos or pictures, commenting, interacting, etc.). The above information will be stored on our servers, so we will also request authorization for storage permissions from you. You can delete the Moments content you posted at any time. Refusing to grant such permissions will only prevent you from using that specific feature, but you can continue to use other features.

3.10 When you use GigaGlory to scan QR codes, you can authorize us to use camera permissions to identify QR codes. Refusing to grant this permission will only prevent you from using certain functions, but you can continue to use other functions.

3.11 Any third-party services in our services are provided by third-party entities, and we cannot obtain the information generated by your use of such services. Please read the Privacy Policy of such services carefully. However, when you use your GigaGlory account to access third-party services, we will obtain your name, login time and other relevant information to facilitate your authorization management.

Please note that according to local laws and regulations and national standards, we may not need your authorization to process your personal information in the following situations:

The data controller needs to fulfill legal obligations or duties.

Necessary for signing and performing the contract as a party.

(3) To meet the needs of safeguarding the life, health, and property safety of natural persons in response to sudden public health incidents or emergencies.

(4) It is necessary to process the personal information that you have disclosed or that others have lawfully disclosed within a reasonable range;

Other circumstances stipulated by laws and administrative regulations.

Personal device-related information, location information, service log information, etc. cannot identify specific individuals. If we combine such non-personal information with other information to identify specific individuals, or use it in combination with personal information, such non-personal information will be regarded as personal information during the combination period. Unless authorized by you or otherwise provided by laws and regulations, we will anonymize and de-identify such information.

Please understand that the functions and services we provide to you will be updated and developed from time to time. If a certain function or service is not listed above and we have obtained your information, we will explain its content, scope, and purpose separately in the form of reminders, communications, website announcements, etc., and obtain your consent.

3.12 We collect various information through your general interaction with the websites, content, and services provided by GigaGlory. The personal data we collect may include, but is not limited to, browser and device information, data collected through automated electronic interactions, and application usage data. Similarly, we will track your processes on our websites and applications to verify that you are not a robot and optimize our services.

3.13 We collect certain data that is necessary for us to detect, investigate, and prevent fraud, cheating, and other violations of the GigaGlory Terms of Service and applicable laws ("Violations"). This data is only used to detect, investigate, prevent, and (where applicable) take action against such Violations, and is stored only for the shortest period of time necessary for that purpose. If the data indicates that a violation has occurred, we will further store the data within the applicable statute of limitations or until the legal case related to it is resolved to establish, exercise, or defend legal claims. Please note that specific data stored for this purpose may not be disclosed to you if disclosure would compromise our mechanisms for detecting, investigating, and preventing such Violations.

3.14 Even if your relationship with us (e.g., under a contract) is terminated or changed in any way, the above purposes may continue to apply for a reasonable time thereafter.

4. How do we store your information?

4.1 Information storage location

We maintain servers around the world, and your information may be processed on servers outside of your country/region. Data protection laws vary from country to country, with some countries/regions having higher levels of protection than others. We will implement the same level of protection for your information regardless of where it is processed. We also comply with the legal framework related to data transmission.

4.2 Information storage period

In general, we will retain your personal information for the shortest time necessary to achieve our purposes. However, we may adjust the storage time of personal information in the following cases:

(1) In order to comply with applicable laws, regulations, and rules, or we have reason to believe that we need to comply with applicable laws, regulations, and rules;

(2) To comply with any court judgment, ruling, or other legal process;

In order to meet the requirements of relevant government authorities or organizations authorized by law.

(4) To comply with the applicable service agreement or this Privacy Policy, to safeguard the public interest, to protect the personal, property safety or other legitimate interests of GigaGlory, our users, affiliates and employees, or for other reasonable purposes.

Once the necessary storage period has been reached, we will delete or anonymization your personal information in accordance with applicable laws and regulations.

When our products or services stop operating, we will notify you through push notifications or announcements, and delete or anonymize your personal information within a reasonable period of time.

4.3 In particular:

(1) If you terminate your GigaGlory account, your personal information will be marked for deletion unless required by law or for other existing legitimate purposes.

In some cases, personal data cannot be completely deleted to ensure consistency in gaming experience or other related venues. For example, matches you have participated in that affect the matching data and scores of other players will not be deleted; instead, your connection to these matches will be permanently anonymized.

(3) If you withdraw your consent for the processing of your personal data or your child's personal data, we will delete your personal data or your child's personal data without delay within the scope of the collection and processing of personal data based on the withdrawn consent.

(4) If you exercise your right to object to the processing of your personal data, we will review your objection and delete your personal data that we have processed for the purposes you objected to without undue delay, unless there is another legal basis for processing and retaining this data, or applicable law requires us to retain this data.

5. How do we protect your information?

We will protect you against loss, misuse, unauthorized access or disclosure of information. To this end, we will take reasonable security measures (including technical and administrative) to protect your personal information.

5.1 Technical measures

Use encryption technology to ensure the confidentiality of information during transmission.

Provide multiple security features to protect your account.

(3) Take reasonable and feasible measures to protect your personal information, such as de-identification and anonymization;

(4) Use reliable protection mechanisms to prevent malicious attacks on data.

5.2 Management measures

Establish data processing and access mechanisms to prevent unauthorized access to our system.

(2) Provide safety education and training to employees, sign Non Disclosure Agreements, and strengthen employees' awareness of the importance of protecting personal information.

Please understand that the Internet is not absolutely safe, and no security measure is perfect.

6. How we use your information

We will use the information we obtain for the following purposes in accordance with the provisions of laws and regulations and the agreement between you and us.

6.1 Provide services to you

We will provide you with basic services and additional services that you can choose. For example, we will use the IP address of your device to send you data and content requests; when our system fails, we will record and analyze the information generated during the failure to optimize our services. The additional services we provide may also involve personalized services, such as language switching, your preference settings, etc.

In order to improve our products and services, we may use the information collected through one service for our other services, subject to applicable laws and regulations. For example, we may use the information you obtain when using one of our services to provide you with personalized content or advertising, or for User Research, analysis and statistics, protecting user interests, platform security, and other additional services.

6.2 Security guarantee

In order to protect the personal and property safety of users, prevent fraud, abuse, security risks, and technical issues, and more accurately identify behaviors that violate laws and regulations or platform-related agreements, we will use this information to help improve the security and reliability of our services. For example, analyzing abnormal user account activity, multi-end point login, abnormal traffic, etc.

In order to ensure service security and help us better understand the performance of the application, we may record relevant information, such as your device information (such as device model, operating system version, etc.), device location information (such as IP address, etc.), browsing information (such as search content, browser type, access date, etc.). However, we will not combine the information we store in the analysis software with the personal identity information you provide in the application.

6.3 Communication with you

We will communicate with you in certain circumstances. For example, when you file a complaint, appeal, or consultation with us, we will keep a record of your communication with us and other necessary information related to your needs to resolve any issues you may encounter.

If we use your personal information for purposes not defined in this Privacy Policy, we will give you notice and obtain your affirmative consent before using your personal information.

7. How we share, transfer and disclose your personal information

7.1 Sharing

If we share your information with our partners, we will use encryption, anonymization and other means to protect your information security. Generally, we will not share your personal information with any company, organization or individual, except in the following cases:

According to laws and regulations, litigation, dispute resolution, or the requirements of administrative and judicial authorities.

You have given prior consent or authorization.

Within the scope required or permitted by law, to protect the personal and property safety of GigaGlory, users, and employees, or the interests, property, and safety of the public.

(4) Sharing with our affiliated companies

We will only share necessary personal information with our affiliates for the purposes stated in this Privacy Policy. If the affiliates wish to change the purpose of use and processing of personal information, we will seek your prior authorization again.

(5) Sharing with third parties

In order to achieve relevant functions, we will share data with partners through application programming interfaces (APIs) or Software Development Kits (SDKs). In order to provide you with complete products and services, some of our services or technologies will be provided by partners. Please be aware that we will not provide your personal information to other data controllers unless necessary. We will only share your personal information for legal, legitimate, necessary, specific, and explicit purposes, and will only share necessary personal information. When we provide your personal information to other data controllers, we will inform you of the recipient's name, contact information, processing purpose, processing method, and type of personal information, and obtain your prior consent. Our partners are not authorized to use the shared personal information for any purpose other than the following:

To provide you with our services.
Achieve the purposes mentioned in the "How We Use Your Information" section.
Fulfill our obligations and exercise our rights under the Service Agreement or this Privacy Policy;

The acquisition and processing of information by the above third parties should comply with their own Privacy Policy, not this Privacy Policy. However, we will conduct strict security monitoring and agree on strict data protection measures with third parties to protect your data. If you find that any third party collects or processes your personal information in an illegal or worrying way, you are welcome to contact us, and we will make reasonable efforts to provide you with assistance.

7.2 Transfer

In general, we will not transfer your personal information to any company, organization or individual, except in the following cases:

(1) Obtain your prior consent or authorization;

We need to meet the requirements of laws, regulations, rules or legal procedures, or mandatory government requirements or judicial rulings.

(3) When it is necessary to transfer personal information due to mergers, acquisitions, asset transfers or similar transactions. Within this scope, we will require the new company or organization that holds your personal information to protect your personal information to a standard no less than this policy, otherwise we will require the company or organization to seek your authorization or consent again.

7.3 Disclosure

For public disclosure of your personal information, we will take security measures that comply with industry standards. We will only disclose your personal information in the following circumstances:

(1) With your consent or according to your choice;

Comply with applicable laws and regulations.

(3) To comply with the relevant agreements, rules or policies of the platform, or to maintain the personal, property safety or other legitimate interests of GigaGlory, users, employees, or other reasonable and necessary purposes.

Please be aware that according to relevant laws and regulations, the act of sharing, transferring or disclosing de-identified personal information, as well as ensuring that the recipient cannot recover and re-identify the information subject, shall not be regarded as unauthorized sharing, transfer or disclosure of such personal information. Therefore, we will not provide you with notice or seek your consent for the storage and processing of such data.

8. How to manage your personal information

We attach great importance to the management of your personal information and will do our best to protect your rights to access, modify, delete or copy your personal information, withdraw your authorization, cancel your account, etc., to ensure the security of your personal information. The scope and method of controlling your personal information will depend on the services you use.

To the extent required by applicable law, you may have the right to (1) access your personal information; (2) modify your personal information; (3) delete your personal information; (4) copy your personal information; (5) request a copy of your personal information; (6) manage customized recommendations; and (7) delete your GigaGlory account.

If permitted by applicable law, you have the right to change the scope of your authorization. Once you withdraw your authorization, we will no longer be able to provide you with the corresponding part of the service. However, your decision to withdraw your authorization will not affect the processing of your previously authorized personal information.

In order to protect the security of your account, we may ask you to verify your identity when you make the above request.

If you are unable to access, correct or delete your personal information through the above methods, or you find that we obtain and use your personal information in violation of laws, administrative regulations or the agreement between the two parties, or you find that we obtain and store your personal information There are errors, you can contact us through the methods mentioned in this Privacy Policy.

You understand and acknowledge that due to customs, public interest, technical conditions, legal regulatory requirements or restrictions, we may not be able to meet all of your requirements.

9. Juvenile protection

The minimum age to register for a GigaGlory account is 13 years old. We do not intentionally collect personal information from children under the age of 13 (or as otherwise provided by laws and regulations in your country or region). If your guardian does not consent to your use of our services or the provision of your information in accordance with this policy, please stop using our services and notify us immediately. We also encourage parents or legal guardians to teach children not to disclose personal information online.

10. Our global business

California's data protection law gives its residents certain rights regarding their personal information. While other jurisdictions may offer fewer statutory rights, we will use the same set of tools to protect the personal information security of our global users.

The California Consumer Privacy Act (CCPA) grants consumers residing in California certain rights regarding their personal information. We are committed to respecting the following rights and complying with CCPA. If you are a California resident, you may have certain rights: (i) to request more information about the categories and specific content of personal information we collect, use, and disclose; (ii) to request the deletion of your personal information; (iii) to choose not to sell your personal information (if any); (iv) not to be discriminated against for exercising these rights.

For detailed information on the precise data we collected in the past 12 months and the source categories from which we obtained this information, please refer to "How We Obtain Your Information" above. The purposes for which we collect personal information are described in "How We Use Your Information" above.

For more information on how to request GigaGlory to delete your personal information, please refer to "How do you manage your personal information" above. Please note that in some cases, your request to delete data may affect your use of GigaGlory services, and we may refuse to delete information based on the reasons outlined in this Privacy Policy or the reasons allowed by CCPA.

GigaGlory does not sell the personal information we collect and has not done so in the past 12 months. However, we may disclose personal information as described in "How we share, transfer and disclose your personal information" above.

If you exercise your rights under the CCPA, we will not discriminate against you.

You also have the right to lodge a complaint with the supervisory authority. However, before you contact the data protection supervisory authority, we hope to have the opportunity to resolve your concerns and ask you to lodge a complaint with us first. Please refer to the "Contact Us" section below for more information on raising any relevant concerns with us.

11. Revision

In order to provide you with better service, we may update this Privacy Policy based on product updates, relevant legal requirements, etc.

However, without your affirmative consent, we will not reduce your rights under the current Privacy Policy.

If such updates will result in the substantial loss of your rights under this policy, we will notify you by means of a prominent prompt on the homepage or email before the update takes effect, or inform you in other ways. Your continued use of our services indicates that you have read, understood and agreed to be bound by the updates to this Privacy Policy.

12. Scope

12.1 This Privacy Policy applies to all products and services provided by us, including but not limited to our website services and applications. However, if such products or services are subject to a Privacy Policy, that Privacy Policy shall prevail.

12.2 Please note that this policy does not apply to:

(1) The products or services contained in or associated with our products or services provided and operated by third parties. Your use of such products or services will be subject to the third party's Privacy Policy (not the policy you are reading), so you should carefully read the Privacy Policy displayed to you by the third party, properly keep your personal information, and provide it cautiously when necessary.

(2) Products or services that are not provided to you by GigaGlory, such as accessing services provided by other companies or individuals using your GigaGlory account.

13. Contact us

If you have any questions, comments or suggestions about this Privacy Policy or other issues, please contact us at:

GigaGlory personal information protection officer: 13541855222@163.com

GigaGlory privacy and data compliance center: RM 605,6/F FA YUEN COMMBLDG75-77 FA YUEN ST MONGKOKKL

We will respond to you within 15 working days.

("We") attach great importance to the privacy of online visitors and users, therefore we will comply with applicable laws and implement industry recognized security standards to protect your personal information. Our products and services are provided by GigaGlory, registered address is RM 605,6/F FA YUEN COMMBLDG75-77 FA YUEN ST MONGKOKKL

For more information, you can view the corresponding terms through the following index:

Definition
Why do we collect and process your information?
Types and sources of information we collect
How do we store your information?
How do we protect your information?
How we use your information
How we use cookies and related technologies
How we share, transfer and disclose your personal information
How to manage your personal information
Juvenile protection
Our global business
Revised
Scope
Contact us

1. Definition

2. Why we collect and process your personal information

We generally do not collect your personal information unless: 1) you provide it to us directly and voluntarily, 2) through a third party who has been duly authorized by you to disclose your personal data to us, or 3) the collection and use of personal information without consent is permitted or required by applicable law.